Email & Diary Management
Organise, filter, and respond to client emails, while managing and scheduling meetings, appointments, and events, ensuring a well-structured inbox and day-to-day schedule.
File Organisation & Data Entry
Organise digital files, maintain databases, and handle accurate data entry tasks to keep information easily accessible and well-structured.
Document Preparation & Proofreading
Draft, format, and proofread documents such as reports, presentations, and contracts, ensuring they are professionally prepared for business use.
Client Relationship Management
Maintain and update customer databases, track client interactions, and ensure timely follow-ups to foster strong relationships and improve customer retention.
Audio Transcription
Convert audio recordings of meetings, interviews, or conferences into accurate written documents for easy reference and future use.
Minute Taking
Attend virtual or in-person meetings, take detailed and accurate notes, and provide well-organised minutes for future reference.
Invoice & Billing Support
Prepare, send, and track invoices and payments, ensuring clients’ financial processes are seamless and up to date.
Meeting & Event Coordination
Plan and coordinate business events or virtual meetings, including setting up online conferencing tools, preparing agendas, and managing guest lists.